Lessons learned from Covid-19 by CEO Justine Vogel

This article was featured in NH Business Review on October 23, 2020

Listening to your team will give you a better understanding of what we’re all going through right now

As a country, we have a lot of issues these days — the obvious public health challenge caused by the Covid-19 virus, but also the underlying racial, social and political issues that divide us.

When I find myself stuck, I try to learn something new by hearing new voices. This summer, I asked our nearly 1,000 employees to share their viewpoints with me on what working through Covid meant to them. As a small family of nonprofit continuing care retirement communities, our teams have been in this game for a while now. The wisdom I found in their viewpoints is worth sharing, as their perspectives can help us face the future.

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